FAQ

Below are the questions our customers most often ask. If you have a question that isn't addressed here, please email us at info@newagaindeck.com or call us at

952-934-4465.
 
What products will you use to clean and stain my deck?
In general, we use either sodium percarbonate or oxalic acid to loosen the existing stain. Then we use a power washer to gently remove the stain. We then apply sodium hydroxide to neutralize, brighten and restore the pH balance of the wood, helping it resist mold. The wood is left to dry to a moisture content of 12% or less per a moisture meter. Drying can take one to several days, depending on the weather. If needed, we sand any rough surfaces. Lastly, we stain/seal the wood by hand with a penetrating, enduring oil-based stain/sealer in cedar, redwood, rustic oak, pecan or honey. This stain/sealer protects your wood from sun, water and algae. To see the colors and read about TWP Total Wood Protectant stains, visit amteco.com
 
How often will our deck need to be re-cleaned, stained and sealed?
Every 2 to 4 years, depending on the type of wood, its exposure to the elements and the amount of traffic.
 
Is cleaning and sealing necessary?
Yes. Over time, weather, sun, pollen, mold and other factors cause the natural resins in all types of wood to break down. If the wood is not protected from these elements, the breakdown process will accelerate and you will have to replace your deck sooner.
 
             Before               After         

   After       Before                

What type of wood can New Again Deck Renewal restore?
We restore all wood types,
including pressure-treated pine, cedar, redwood, oak and mahogany.

Will you be able to remove all stain on my deck before you re-stain/seal it?
Most stain will be removed, but occasionally, we have to stop short of removing every last trace. This is because the high pressure we would have to use to remove all the stain would damage the wood.

I have a brand-new deck. Do I need to wait to stain it?
You should wait at least 30 days before having a new deck cleaned and stained to prevent premature aging and expensive repairs. Proper cleaning of the wood before staining will ensure that it is able to absorb the wood sealer.

I have pressure-treated wood. Do I still have to stain it?
Some people believe that pressure-treated wood is weatherproofed, but it isn’t. Pressure-treated wood has been injected with a chemical that protects it against rot and wood-eating insects such as termites. But this process does not protect the wood against weather. In fact, it actually makes the wood even more porous and vulnerable. 

Can you do repairs?
Yes, we can any type of repair, from replacing a single board to replacing the whole floor and building a new railing system. We do composite decks, too.